Here’s your opportunity to be a Sales Consultant

Be part of our team and make a real difference in people’s lives

Summary

As an on the floor Sales Consultant you will specialize in communication of what our complete solution includes. So whether it’s iMac, MacBook Pro, Apple Smart Home, iPhone, iPad or Certified Pre-owned product, they all come with the services to get the customer up and running and trained on how to best use their devices. There will be cross selling opportunities where they will come in with a desire to upgrade their iPhone, but yet they have a MacBook Pro that they also want to get setup to synced with their iPhone. You’ll be able to explain the different elements that are included and close the sale. You will help customers check out and pay with your in-store mobile device. Our desired candidate will have good communications skills, empathy and will ask our customer about their current technology and how we can empower them to make magic, all the while creating a relationship with that customer because you care.

Description

This Sales Consultant will provide the information necessary to close the sale and the assistance for a variety of questions at our store located in the Rogue Valley Mall - Medford, OR. The ideal candidate will posses a warm friendly personality, with a courteous and respectful demeanor. In this store’s fast-paced environment, you will deliver positive experiences for customers as they need assistance. You will protect and build upon our 5-star level of customer service with your attractive personality, good communication and sales knowledge. You'll use an iPad or Mac to create custom solution proposals using our FileMaker Pro app. You may work at the Apple Smart Home Display one day and another day you will be at the MacBook Display, so cross training is important. This a part time flexible 16-32 hours a week position (to accommodate a college class schedule) and starting pay of $15 hr. ~ $18 hr. depending on experience.

Essential Functions

  • Get intimate with our unique selling proposition, the products and services we offer as a complete solution and learn our FileMaker Pro app.
  • Work at one of our complete solution displays, creating custom and complete solution proposals.
  • Answer sales questions and even schedule an appointment with our SmartSupport staff.
  • You would take note of the needs and trends customers ask about and give some general feed back to the Sales manager on how we can improve the sales process and cut down the sales time spent with each customer.
  • Help with the organization of events, school field trips and customers wanting to check-out.
  • Spanish speaking capabilities are a plus. We don’t currently have many Hispanic customers and would like someone who can help us communicate with those customers more effectively.

Requirements

  • An attractive friendly personality who loves to serve and help people.
  • Have good knowledge of Apple products, services and protocols.
  • Can demonstrate responsibility, being on time and look for ways to bring more value to the company through their position.
  • Detail-oriented, with strong emphasis on accuracy and confidentiality.
  • Excellent interpersonal and communication skills (written and oral).
  • Must pass a pre-employment and random drug screening test administered through Asante
  • Must sign a confidentiality agreement
  • Available for at least 16 hours a week.
  • Read one book a month from our library of books to help you be successful in this position

Compensation

  • We will be offering to the successful hire an hourly wage of $15 hr. ~ $20 hr. depending on experience.
  • You’ll be eligible for our Rewards Program based on your sales performance

Application Process

Please submit a brief cover letter along with your resume (in a Pages, Word or PDF format) to jobs@smarthelp.store . Describe in your cover letter your personality, ethics and passion for Apple products and why you think you are our best candidate for hire. Please include your best headshot and three character references. You will be given careful consideration. If you are selected for an interview we will contact you. If it is determined that your skill set does not match the requirements for this position, we will notify you that the skill set did not meet the requirements.