Accidents happen, and we’re here to help

We provide in-and-out of warranty hardware repair for
Macs, iPhones, iPads, Watches , Windows PCs and Android phones

Here is how to start the process…

Setup the repair

Sign in and then you can chat, call and schedule an appointment through our web form and one of our technicians will contact you to initiate a repair. We’ll setup a Repair ID, document your serial number and configuration, ask you about what happened and what your symptoms are.

We can take care of your cracked iPhone, iPad, Apple Watch or Mac screens, replace your battery, charging ports, or repair accidental liquid damage and manufacture defects. We can help you upgrade to a solid state hard drive, memory upgrades and more

How to get it to us

If you you are in Southern Oregon, you can bring your device in for repair by first scheduling an appointment. You can also schedule an on-site service call where we’ll come out and pick it up if you live within 60-miles* from Medford Oregon. If it’s easier, you can drop off your device(s) at UPS or FedEx along with your Repair ID from us. They will pack and ship it right to us.

Make sure to include your power cable and turn off Find my iPhone, iPad or Mac or remove Apple Watch syncing from your iPhone.

Diagnostic & Repair

Once we receive it, we’ll diagnose what the problem is and get back to you within one business day with a cost of repair.

Once you approve the repair, If we don’t have your part in stock, we’ll order it next day air for you.

Most phone repairs can be done same day. Most computer repairs range from 1-3 business days.

All service repairs come with a standard 90-day warranty.