Here’s your opportunity to be a Internet Manager

Be part of our team and make a real difference in people’s lives over the Internet


As a Internet Manager you will be in charge of our website This website is built and marketed to a local and national audience. The ideal candidate would have five years or more experience in running an ecommerce site, processing orders that come through it at our local store in Medford Oregon at the Rogue Valley Mall where we will have a full sales, service and support team to fulfill the orders. The job would entail A/B testing, working with outside design, development and marketing vendors, always making the site better and driving our conversion value and conversion rates up


The Internet Manager oversees, provides support for a variety of tasks at our store located in the Rogue Valley Mall - Medford, OR. The ideal candidate will posses a warm friendly personality, with a courteous and respectful demeanor. This manager will have the ability to steer the site and help us get to the destination in which the company is heading. In this role, you will protect and build upon our 5-star level of customer service with a strong knowledge base of Apple products, services and protocols, good communication and follow up. You'll use your organization, communication skills and passion for technology to improve people's lives who interact with us over the Internet and put a smile on their face each day. This position will start as a salaried position and base pay of $40K ~ $70K annually, includes a full benefits package, stock and matching 401K plus cash bonuses for hitting performance goals.

Essential Functions

  • Get intimate with our unique selling proposition, the products and services we offer as a complete solution and learn our FileMaker Pro app.
  • Learn our website
  • Constantly refine with A/B testing, marketing it with Google AdWords, Facebook, Yelp within a budget. Start and maintain an email marketing campaign constantly driving business to the site.
  • Drive sales by promoting local and Online events and marketing to consumers, schools and businesses.
  • Review and be responsible for month-over-month website growth and reporting financials to Store Manager.
  • Spanish speaking capabilities are a plus. We are not currently marketing to the Hispanic population and would like someone who can help us tap that market.


  • Five years or more of hands on experience managing a high performance ecommerce website.
  • Have strong knowledge and maintain continued education of Apple products, services and protocols.
  • Detail-oriented, with strong emphasis on accuracy and confidentiality.
  • Excellent interpersonal and communication skills (written and oral).
  • Must pass a pre-employment and random drug screening test administered through Asante
  • Must sign a confidentiality agreement
  • Must sign a non-compete agreement for markets in which SmartHelp does business in.
  • Must complete 40 hours of training in-house
  • Read one book a month from our library of books to help you be successful in this position


  • We will be offering to the successful hire a salary of $40K ~ $70K annually depending on experience and proven leadership abilities.
  • A full benefits package will be offered after a 90-day performance period evaluation and will include: Health Care & Vision, Dental Care, Wellness Plan, Holiday Pay, 401K Employer Matching, Rewards Program, Stock incentive program and Vacation Pay. Some candidates may qualify for immediate benefits.
  • Relocation compensation bonus may be offered after 180-day performance period

Application Process

Please submit a brief cover letter along with your resume (in a Pages, Word or PDF format) to . Describe in your cover letter your personality, ethics and passion for Apple products and why you think you are our best candidate for hire. Please include your best headshot and three character references. You will be given careful consideration. If you are selected for an interview we will contact you. If it is determined that your skill set does not match the requirements for this position, we will notify you that the skill set did not meet the requirements.